How do I get a refund

How do I request a refund for my Envato Elements subscription. I signed up for a free 7 day trial with the intention of continuing for a while on the monthly subscription. A week later I was shocked when I was charged for a year. No where in the advertising did it mention an annual subscription. One of my staff also checked out the offer for me before I did the free trial and he also saw nothing about this being an annual subscription. This deal was extremely misleading and I just want my money back.


Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thank you!