I was going to buy some tracks and a link popped up for a subscription. It said unlimited downloads so it seemed worth it and I signed up.
It turned out that was for Envato Elements which was different to Envato Market (a distinction I didn’t realise and isn’t obvious to someone just browsing the site). So I wasted money on a subscription which is no good for me. I want a refund as this feels like an example of ‘dark patterns’, things designed in a misleading way. In fact, I’m sure there’s lots of others making the same mistake because when I unsubscribed one of the reasons you could pick was, “I thought I was buying a subscription to Envato Market”.
Anyway, I want to complain and try and get a refund but there’s no contact details anywhere. Can anyone help?