How can I get a WordPress theme back and get my money?

How can I get a WordPress theme back and get my money?

For several days I have not been and I am not sleeping. I’m trying to start a theme that I bought for $ 61.
Our website since 2012. He went through a lot of different topics. And now he is experiencing a huge number of errors. Lot!

How to refuse such a topic and return the money? This money will be deducted from my salary. This is exactly half my monthly salary.

Hello @papex10! Do not worry, send ticket to the support Envato, they will be happy to help you!

Good luck!

Where is the support? I can not find the link. Tell me!

Click on the box, this is a link! :point_up: Left mouse click.
Describe your problem on the points there (what you wrote here).
The answer time from support is approximately 1 hour to 1-2 days! If they are overwhelmed (which is rare), then a little longer!

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do you want refund ?

Envato have some refund policy

Can I Get A Refund?

Envato Market Refund Rules

still have any question you can get in touch with envato customer success they would like to assist you with an official answer.

Hope you understand!

Thread authors wrote to me. Try to solve these errors. We’ll see.

Yes, you can also send a message to the author here.

Good luck!

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У меня нет такого интерфейса. Там есть кнопка, которая ведёт на сайт автора.