How can I get a refund?

While trying to get Elements membership, I made an annual payment by mistake, 198 USD was withdrawn, I don’t need to pay that much please help, who do I contact?

Contact support here Envato Elements Help and Support

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They are not responding please help, or redirect, please help

Unfortunately, you will not get a reply in a few hours, especially on a weekend.

It may take a few days for them to be able to reply, but these are the best people to help

I have sent an e-mail, I am waiting, thank you