Homey theme

I BOUGHT Homey wordpress theme from https://themeforest.net/item/homey-booking-wordpress-theme/reviews/23338013

i m quiet disappointed from their service

can you assist me in raising a compalint

What s the issue?

You can submit a ticket to envato but that is a power elite author, an almsot perfect rated theme and a team who seems to reply to comments very fast, so it doesn’t stirke me as the type of item which should have issues?