Hidden Item softrejection problem.

My item is soft rejected for it’s description. I re-submitted twice with a good description but i don’t know why reviewers are still rejecting my item. Can anyone tell me about the description process first to last.

Thanks in Advance :blush:

Hello,

Can you post here the exact message from the reviewer to be sure that the description is the issue :slight_smile:

1 Like

Message: Make sure your file description includes: - An accurate description of how editable or customizable the file is, credits and more information. It is helpful to the buyers to describe the level of editability and what is provided. - Any elements that occur in the preview but are NOT in the download. - Any outside assets, fonts, or resources used. For more information: https://help.market.envato.com/hc/en-us/articles/203039204-Tips-for-Excellent-Titles-Descriptions-and-Tags?_ga=1.39633509.790304844.1470192833

[Extra] Hidden Item Tip:
This item is currently hidden, and needs to be reviewed before you can put it on sale. Just use the “Submit files to review” button on the Edit tab.