Hi! There's no money in my profile.

Hi! There’s no money in my profile. On the night of August 23-24, 2018, I had $ 255 in my profile. In the morning there were 3 more sales, but the amount was reduced by $ 4. and now I have $ 251. like this? I didn’t have any returns.

What does it say on your statement?

https://audiojungle.net/user/OwlStockMusic/statement

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the fact of the matter is that there is nothing unusual!

No reversal?

No/

Weird then. The only thing i can tell you is open a ticket support.

Please tell me where to find it?

Try this
https://help.market.envato.com/hc/en-us/requests/new

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Did you buy something on Envato? Some Envato pages display summary of your sales and credits you have, like the main page in the mobile version (Chrome).

payout?
old cache information? :thinking:
good luck!

I did not buy anything, the money just disappeared and all.

Thanks!

You should definitely check your Statements.

Here are my recent statements.

I’m sorry to hear that ! Hope everything will solve very fast ! Good luck !

Thank you very mutch!

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