Hello! Can someone help me figure this out, please? We had someone else managing our site at one point so I don’t know a ton about it things from the beginning. BUT I do know that Michael M. is the author of the plugin (Salient WP Bakery Page Builder) used on our site now and it’s not working properly and I just need to know WHY?
It was working perfectly, then it wasn’t. I already deactivated it, deleted and added it back in. It shows back up BUT the site content is still above it in HTML and the Page builder is below it empty. Please help.
Salient theme has used WP Bakery Page Builder but with the Salient theme own style mean Salient theme Author has customized the WP Bakery Page Builder for using especially for Salient theme. So The best way to get the support is Contact your purchased Theme Author.
Yes you have to contact with your item author who can guide you to solved your issues.
Envato forum giving guidance where you can get help how that’s it.
We are not Envato team member and your issue solution isn’t our responsibility.
You must have to contact with valid member who are involved with your item.
Sorry, I just realized you were not who I thought you were when I responded to you!! I apologize again. I have been going around all morning trying to figure this out and thought you were someone else. Thank you for your time and response!
you are always welcome in Forum. If you need any assist you can share in forum and forum community will try best to give you guideline and also if possible to give you solution. But really sorry to say for this issues you have to contact theme Auhtor to get a solution. Link provided previous reply how to get contact with the theme Author. Very Happy New Year