Help please!

Envato Authors Graphics Authors
1

I have been trying for the last two days to upload a background bundle to graphicriver with no success… I tried with Safari, Firefox and Chrome. I also tried 3-4 times with FTP… always the same problem - the main file (zip format) gives an error at the end of the upload ( via browser) or dont show up at all when uploaded with FTP. Please advice what might be the problem…

ps. I tried zipping with WinZip, Stuffit and Archive Utility ( Mac )

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2

Well, finally managed to upload via FTP, my bad - I was uploading to the wrong FTP ( ftp.loading-bay.envato.com ) instead of ftp.marketplace.envato.com. However the browser problem still remains…

3

Was it over 500MB? Usually doesn’t work if so… FTP is the way to go for larger files.

4

Yes, indeed it was around 800 mb

5

Yeah, I’ve occasionally manged to upload stuff over 500 with the web based uploader… but it’s very rare.