Help please !! The link you have followed has expired. Please try again.

ocristam · February 12, 2019, 7:06pm

Hi, I just bought molte-store in themeforest, I already downloaded the theme and at the time of installation I get an error: “The link you have followed has expired. Please try again.” Would you please help me? Thank you

mgscoder · February 12, 2019, 7:15pm

Hi

I have seen that you already post comments in the theme comments tab.Hope theme Author will reply and assist you to fix it soon. Please wait for the theme Author reply.

Thanks

ocristam · February 12, 2019, 10:48pm

hello, thank you very much for the answer, I did the manual installation, but when activating my product, it sends me the following message: “Your Invalid information! Please recheck please username or purchase code”, I entered the data of my profile, but apparently the code is not right, in what section can I get the code again? regards

baileyherbert · February 12, 2019, 10:58pm

Hello @ocristam!

You can download the purchase code from your downloads page. Simply select “License certificate & purchase code” from the drop-down when clicking the download button. Then open the file and copy the purchase code.

ocristam · February 12, 2019, 11:13pm

thank you again :), I already downloaded the file and it still throws the error, I copied and pasted it exactly, it does not work

baileyherbert · February 12, 2019, 11:19pm

Alright, you’ll need to contact the author for that issue. Send them the purchase code and the error you’re getting.

I just checked their support forum and it seems to be down, but they have contact info and a contact form on their profile which you can use:

ocristam · February 13, 2019, 12:03am

Wooo, then, I’ll have to send the author all then, Thank you very much for your help