Help Me: This account has been disabled

Hi, My name is Batuhan,

Today when I try logging, the site say: This account has been disabled.

I don’t know what could have happened.

I already wrote to support today, but still no news.

I need to be able to access my account.

My user is “batuhan02”

Thank you very much for the help.

1 Like

Please keep patience support team will reply you as quickly they can. Thanks

1 Like

Good luck mwith that!

It has now been over six (6) weeks since I asked for support (Ticket No. 2855491 dated 22 August). I roo am still locked out of my account and can’t access the files I paid for.

Several tickets later and still nothing has been done.

What’s happening?

You’ve opened a ticket 6 weeks ago and received no answers on your inquiry?