Help Me! Problem using my debit card

I have purchased a wordpress theme, using visa debit card, successfully I purchased, buy now I want to purchase another item from graphicriver, payment is unsuccessful,

Message is shown : ! Payment unsuccessful - there was a problem processing your credit card.
For security reasons we need you to re enter your Visa or MasterCard details before trying again.

whats problem…?
In other website like fiverr etc, I can easily purchase through this card,

Envato support is here:

1 Like

same problem