The developer has not responded to my question, my site can not be on the line, I hope envato staff can help me contact them, I made an e-mail, went to the help desk, did not respond.
For these kinds of issues, the Help team are the best people to reach out to.
Please let us know if you’ve received a response, or if you’ll need our team to follow up on your behalf.
two weeks no one response,
the thme89 team help desk and email and comments
no reply,i think i need u help @matthewcoxy.
I need theme89 to fix these BUG，but, i need to know how can i fix it.
Can you send me your Envato help ticket number? I’ll follow up with them
So that’s the theme in question.
Have you raised a ticket with the Envato Help team? And if so can you send me that ticket number?
yes,that’s a theme question.
Sorry, I don’t have a Envato Help ticket number, I did not report to Envato Help team，I thought this question reported to theme89, they will help me fix it, maybe they are too busy.