The developer has not responded to my question, my site can not be on the line, I hope envato staff can help me contact them, I made an e-mail, went to the help desk, did not respond.
https://themeforest.net/item/newcon-news-magazine-video-wordpress-theme/17260009/comments
Hey @maxxxxxx,
For these kinds of issues, the Help team are the best people to reach out to.
Please let us know if you’ve received a response, or if you’ll need our team to follow up on your behalf.
two weeks no one response,
the thme89 team help desk and email and comments
no reply,i think i need u help @matthewcoxy.
I need theme89 to fix these BUG，but, i need to know how can i fix it.
So that’s the theme in question.
Have you raised a ticket with the Envato Help team? And if so can you send me that ticket number?
yes,that’s a theme question.
Sorry, I don’t have a Envato Help ticket number, I did not report to Envato Help team，I thought this question reported to theme89, they will help me fix it, maybe they are too busy.
