I bought 4 products at the themeforest.net.
But in the Download section is empty?
How do I must to regain the 4 keys of those products.?
Are you sure you are in the right account?
Even when items are removed from sale they are visible in the list.
For there to be no record of purchases can only really happen if there are no purchase associated with the account
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I definitely bought
I do not understand why lost
You need to ask support https://help.market.envato.com/hc/en-us/requests/new
2 Likes
Thank you very much!