Help Me! I lost 4 products bought at the themeforest.net

dangducthang · December 20, 2018, 1:26am

I bought 4 products at the themeforest.net.

But in the Download section is empty?

How do I must to regain the 4 keys of those products.?

charlie4282 · December 20, 2018, 1:33am

Are you sure you are in the right account?

Even when items are removed from sale they are visible in the list.

For there to be no record of purchases can only really happen if there are no purchase associated with the account

dangducthang · December 20, 2018, 1:37am

I definitely bought
I do not understand why lost

charlie4282 · December 20, 2018, 1:40am

dangducthang · December 20, 2018, 1:41am

Thank you very much!