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Who can I open a ticket for help assintense? I purchased a theme a couple of months ago; but I can not find the link to open a ticket for help. Did you hide this option in purpose?

Here is envato support team

If you need help with your purchased theme, you need to contact theme author (not Envato). More info:

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Thanks a lot! I still do not know where in this site can I find the link to open a ticket to support team (That is very bad), but I will user your direct link.