Hello,Hello, my account was locked while completing the payment. I contacted my bank to see if this situation could be caused by my bank, and they stated that there was no blocking or similar situation by my bank. How can I unlock my account so I can proceed with my purchase? I am purchasing from Tu…

Hello, my account was locked

mgscoder January 28, 2024, 4:36pm 2

Hello!

Sorry to hear you’re having troubles with your account. Please Get in touch with Envato Market Support ASAP via this link

In the ‘Tell us more’ dropdown select:
‘My account is locked’

Also you should check this help articles:

Thanks

1 Like

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