Hello i dont still licence its expired but i found a big problem in KONTE theme page "lost password"

Envato Authors Theme Authors
1

hello the problem is when i test lost password look at the picture

Capture d’écran 2020-05-17 à 23.09.38
Capture d’écran 2020-05-17 à 23.09.382806×1640 243 KB
Capture d’écran 2020-05-17 à 23.10.27
Capture d’écran 2020-05-17 à 23.10.272432×1584 404 KB

Thanks

2

You need to login using the account which purchaed the theme (this one has no buyer badge) and contact the author

3

the problem is not to login the problem is when i writ the password
the fields bother me.

My license is expired !!!

Regard

4

Unfortuantely with no visible connection between your profile and the purchase (expired license or not the buyer badge would still be on your account), and without access to the theme itself there will be very little which anyone can do here

5

This my license expired this my new mail
this the number (removed for privacy) you can check

6

Name is arnaud , so can you help me please ! i send you my the License key for check !!!