Have been facing the issue towards support fromt he author of Skote theme(Themesbrand)

Have been contacting the author from the day i bought the themes from Skote author(Themesbrand).
I have bought two different themes on the same day and I have been able to use the other theme Gull(ui-lib), but not able to use the themes bought with Themesbrand. They are simply sayinig that it was the issue with the server and if there is an issue with the server how can the other laravel themes works without giving us any problems. Even after sending several mails, they are giving the personal suggestions instead of support. How to proceed for a serious action on Themesbrand


If you want you can get help from Envato market support team they would like to assist you.