Hello Guys!
I have just signed up as a member to enjoy the unlimited downloads for my work. I chanced upon a new powerpoint presentation by a particular designer which I would like to adapt for my pitch. However, I am restricted for the download in Graphic River. This is strange to the unlimited download shout-out.
Anyone else faces this problem? Is there any way to solve this?
Thank you so much in advance!
Unlimited downloads? Did you perhaps sign up for Envato Elements? https://elements.envato.com
Envato Elements and GraphicRiver are separated marketplaces. GraphicRiver is for one off purchases of items while Envato Elements is a subscription service giving access to a catalogue of items. Not all content from GraphicRiver is included in Envato Elements.
If you have issues with your purchase I would recommend opening a support ticket and including as much information as possible regarding the purchase. https://help.market.envato.com/hc/en-us/requests/new
Thank you for clearing my doubts. I thought the subscriptions is across all platforms. I will look for alternatives.
Thank you so much!