Grand Restaurant WordPress activation token issue

Hi all,
I bought a license for Grand Restaurant WordPress theme but i can’t activate it. In my site it ask me to generate an envato token to register my purchase but following all the suggested steps the process return me an error like the token is wrong.
But the same procedure, for envatoMarket plugin worked properly.
Any suggestions?

Hi

If you had any personal token already created and worked then you can try with that one instead creating a new one.

Thanks

i have already tried but i get the same error.

what was the error message actually?

i have a screenshot of the error

and this is the screenshot of the settings for the envato token

Hi @JSilvagni

create a new token the following 3 permissions should be selected from the list of permission available on the Token page.

  1. View and search Envato sites (checked by default)
  2. Download the user’s purchased items
  3. List purchases the user has made

More than the above 3 permission can cause error.
If still no luck then please open a support ticket in the author support system. I can see a link (Please open a ticket) in your screenshot.

Hope this will help you.

Thanks