Good News Theme - Lost Theme Purchase Keys

I have bought 3 keys to the GoodNews - Blog & Magazine WordPress Theme
We have lost the theme keys for new computer.
Where can I find them again in my Envato Account.

Here you go https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

1 Like

Hi,
I have been trying that but nothing shows, although I am able to download the theme.
any other views on this problem?
thanks

Can you screenshot what you see when you click the download button?

These were full purchases right and not via envato elements?

Yes I paid for three licenses through Envato Page, the only place I was able to. The green buttons only activate the download capability.

Click the green button and options for what to download specifically should appear

Hi Charlie,

We have just found the problem…. Envato was opening in an old Internet Explorer. Works perfect in Firefox.

Thanks for your help and time.