Getting No Reply From WossThemes

Envato Customers Web and Code
1

Hi,

We recently purchased a theme from your website which has a support of 6 months from the date of purchase.

We are facing below problems:

  1. Adding a submenu under my account. (Screen Shot Attached)

  2. When four footers are added in the widget it’s spacing becomes uneven (Screen Shot Attached).

  3. No option to add social icons to the top bar and also there is no option to change the card icons in bottom footer bar. (Screen Shot Attached).

I’ve already sent a message from Envato / Themeforest account. But didn’t got any reply. Please do the needful. We need to fix it ASAP.

Thanks.

2

Hello,

Wait for their reply hope they will reply to you soon keep patience.
Still have any question you can ask Envato Help They would like assist you.

Thanks

3

I don’t think so. Last Mail Sent 23-10-2018 07:26 PM (IST). Still no reply.

4

okay you can send him dispute Here or refund request New
Also refund policy Details