Getting Error Message after purchasing New Lic for BeTheme

wordpress
themeforest

#1

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Bought a New License after not being able to get our Wordpress site to update the BeTheme, trying to install it now without losing what we already did. This is painful


#2

Hi,

Please see this short article from the knowledge base, I think it can help: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Also, to not loose custom changes you make to a theme, it’s recommended to create a child theme (at least this is something I always do, to make sure I don’t loose anything). There are a couple of plugins you can find to automatically generate a child theme, where you can put the custom changes you make.

Also, before a major update, it’s also recommended to create a a backup first, using the user interface from your web hosting provider (cPanel, for instance, if they have) or using backup plugins.