FTP uploading issues

Hey Authors!

We’ve been receiving reports from the community that some authors are experiencing difficulties when trying to upload videos using FTP. Our engineering team has confirmed there is an issue and they are working now to resolve it.

We’ll follow up here as soon as we have new information to share.


And on Audiojungle too! The upload has not been working for two days! (tracks, packs, etc. are not loaded) Check too! :blush: Not through FTP but through regular upload!

Hey Everyone. Happy to report that the issue has been resolved and FTP should be working normally. If you experience any issues please open a ticket via help.author.envato.com. Thanks.

1 Like

I cant upload from FTP. As ussualy, It’s writing me there is something problem about APY KEY.