Freebies download issue


#1

Hi,

I have an issue when I try to download any Freebies from Envato Elements. I got a message for email verification that says " Email verification required. Please follow the instructions we emailed you to verify your Envato Account." but I never received any email from Envato even when I tried many times.

Can someone help me with this issue!!


#2

Hello!

Have you checked your spam folder? It’s likely the verification email is getting blocked at some point. If you can’t find the email there please open a Help Ticket here - Elements Help Ticket

Thanks!