Forfeited Money in themeforest account

Hi I had 11 dollars in my account but and it shows forfeited in my account statement without my approval. I would like if you kindly reverse this as I would like to use the money to purchase a plugin. Thanks already

If it’s been in the account unused for over a year then i is removed but if you email support they should be able to sort it out for you.

Thanks

1 Like

Thanks I will

I’ve had this same occurrence. I’ve been a member now 5 years! Since when did this sad practice start?

29 Mar 2017 Credit Expiry Remainder forfeited $-14.00

It’s always been the case for as long as I can remember in the past 7 years - if you get in touch with support they will do their best to help