For access Bakery

Envato Customers Web and Code
1

For access to Bakery I need to import the license of the purchase (bought through codecanyon) but for doing that I need to receive a code from envato, I enter my username and envato sends me that code… but it never arrives to my folder. Help please, otherwise I cannot activate Bakery. Thanks guys!

2

Hi @Barnabrands,

Welcome to the forums! You may find this guide helpful :slight_smile:

Thanks,
Luca

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3

Thanks, but this is not the problem.I have the code, problem is that:

  • On the backery web is writen “Can’t find your license? If you purchased your license on CodeCanyon, you need to import it.” and so I clic on the link for “import it”
  • This brings me to envato web where I can read “Sign in to Envato API” and so I clic on this link and see the message “Confirm your email” and introiduce my email for confirm and the envato web says “An Envato Account confirmation link has been emailed to you, follow the link in the email to continue.”
  • Problem… I don’t receive any confirmation link via email, and so cannot activate the account with backery :L
4

Hi @Barnabrands

Try to check the email address of your account.

https://account.envato.com/

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5

Thanks, I checked and e-mail is right, but I don’t receive the mail from envato that allow me to activate backery.

Even, I cannot contact with backery support if I cannot activate my acconut with them, and if asking to envato they say me that I must to ask to backery :confused:

6

Hi @Barnabrands

That’s a lot of different answers and solutions

7

Hi @Barnabrands

Have you tried to reach out to author for support?

You should be able to ask a question directly on this page.

1 Like