Fluky no longer available and I could not even use it.

I recently bought Fluky but now it is not available here in Envato, can some please help me get the refund.

Here is the brief about the script :

Fluky is a pure WebRTC random video chat app that has its own signaling server built with NodeJS and Socketio. This way, no third party services or APIs are needed, so you can use the system to host your own random video chat app! It comes with a powerful admin panel written in Laravel.

Fluky randomly selects someone and allows users to chat one-on-one. Users can choose between text and video chat and filter other users by gender and country.

Please see this Help Center article on how to request a refund: