First sale reversal

Envato Authors AudioJungle

TheStockMusic May 9, 2018, 5:00pm 1

Hi, I just had my first sale reversal is there a way to know the reason ?

Thank you

CleanMagicAudio May 9, 2018, 5:09pm 2

Hello! The main reasons here https://help.author.envato.com/hc/en-us/articles/360000536563-What-Is-A-Sales-Reversal- ,or ask Envato’s support, open a ticket here https://help.author.envato.com/hc/en-us/requests/new
Good luck!

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TheStockMusic May 9, 2018, 5:29pm 3

Thank you @CleanMagicAudio

1 Like