prestashopthemes said
I will continue milking the AdRev knowledge bank for information.
When you start using AdRev, how far back in time do they track? Every single video from say, 5 years ago?
I imagine that itās not entirely unusual for a buyer/video maker to close or completely forget about his/her Envato account after maybe just buying one track, maybe in 2010. All of a sudden their video is being flagged and they have no idea where their license certificate is, and may not even remember the site they bought it from. They might have changed e-mail addresses so nothing can be found.
Have you come across this situation?
Iāve never encountered this situation myself and Iām sure it would be a rare occurrence, but thatās not to say it couldnāt happen.
Ultimately, itās the customerās responsibility to retain the License Certificate for using in this very situation, as this is their proof that they have the rights to your material. If they lose or forget about that license, then itās really their responsibility to replace it, as with any important legal documentation or receipt.
Itās worth noting however, that the composerās name and track title are shown in the AdRev claim. The user invariably would search for this, to hopefully be directed back to the site or profile which they had originally purchased the music from. They could then also contact you directly.
At your discretion, you could then release the claim on their video via the āSubmit Linkā tab within your AdRev account, once youāve established that they are a genuine past buyer. If not, then you could just ask the user to click the āmatched third party contentā link on their video and click the āok, got itā button and carry on as normal.
eta: And to answer your first question, to my knowledge AdRev is able to āsweepā and track all historic videos on YouTube.