Hi, after a few years I received an email from Epidemic Sounds that I use their song without a license. I bought the song on audiojungle. At this time, the user who has sold already has an inactive account.
My wideo : https://www.youtube.com/watch?v=8_aTn5jPdug
This user’s account is no longer active but it doesn’t change the fact that I bought the license.
What can I do in this case?
Epidemic Sounds said :
First of all, we’re so sorry that this has happened to you!
It seems like you have been sold a false license to music which is 100% owned by Epidemic Sound. We advise you to request a refund for the license you purchased since it is not valid.
The track that we’re claiming against is our asset Streetlite - Sum Wave that was exclusively produced for us.
Epidemic Sound are the sole owners to 100% of the financial rights of this track. We have full ownership in Content ID and there are no exclusions in our reference.
To smoothly accommodate your use of this track, we will be happy to offer you a 30 day free trial of our Personal Plan, which is suitable for non-commercial use. We have subscriptions designed for both individual YouTubers and businesses, and we also offer single track licenses. You can learn more about our licenses and sign up here: https://www.epidemicsound.com/pricing/
We hope that you will consider signing up with us, and please don’t hesitate to reach out if you have any further questions.
All the best,
Epidemic Sound Digital Rights Team