Failed to validate license

I have a problem with one of your elements: “Epic News Elements - Elementor & WPBakery Add-ons” I installed the plugin and generated the token as requested by them but when I execute all the instructions it gives me this error:
“Failed to validate license, please check if required access is granted when token created, also please check to make sure if your account already bought the item” How can I solve?

Thank you!