Failed subscriptions

Every timer i’ve tried to subscribe to Envato elements, I get a “something went wrong error” after paying. Then a refund email Could there be a problem with my Envato account failing to update subscriptions.

Hi

Please contact Elements Support. Support Team will be happy to help.

Thanks!

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Envato does not have a solid support team, support take forever to respond to users. I don’t see the essence of having a support team that doesn’t work for the consumer.

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Support team will replu to ebery support ticket one by one. So, it can make some delay if the volume of open ticket is large. please keep patience support team will reply your ticket (assuming you already opened). Thanks

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