Fail to update Avada from 5.1.4 to 7.x

Envato Customers Web and Code
1

Dear support,
I’m facing with this problem: The update fail and Avada result the 5.1.4 version again.
Could you kindly assist me to this update?!
The url site is: opere.eu

Thanks for your invaluable help

2

Hi,

Contact with your purchase item author @ThemeFusion hope they will help you out.

Thanks!

3

Had the same issue upgrading from 5.x to 7.x

The error was caused by an installed plugin, ModuloBox.

The solution is to disable ModuloBox, run the update, and re-active the plugin.

All the best!