Facing UI issue with Uray theme in mobile view.

Envato Customers Web and Code
,
1

I am facing UI issue with Mobile view of my website. I am using Uray Theme - Theme Forest.

When the user opens the links for the first time headings, menus, subheadings, linka don’t appear.
A pink line line is coming along with all the images. Kindly help.

IMG-20230212-WA0006
IMG-20230212-WA0006720×1600 51.5 KB

IMG-20230217-WA0003
IMG-20230217-WA0003634×1280 34.9 KB

My website link is www.thebabyfirstbox.com
Issue - Mobile view

2

Hi,

Contact with your purchase item author hope they will helped!

Thanks!

3

Thank you so much. Will surely write to the author.

4

Hi,

Based on the information you provided, it seems that the headings, menus, subheadings, and links are not appearing when users open the links for the first time. Additionally, a pink line is appearing along with all the images.

Here are some steps that you can try to resolve these issues:

  1. Check for any conflicts with plugins: Sometimes, conflicts with plugins can cause issues with the website’s display. Disable all the plugins, clear your cache and reload your website to see if the issue is resolved.
  2. Check the theme’s documentation: Check the Uray theme’s documentation to see if there are any settings that you can adjust to fix the issue.
  3. Use a mobile-friendly design: Ensure that your website is designed with mobile in mind. This means that the content should be easily readable and navigable on smaller screens. You can also use Google’s Mobile-Friendly Test to check whether your website is mobile-friendly or not.
  4. Check for CSS or HTML errors: Check the code of your website to see if there are any errors or typos in the CSS or HTML that could be causing the issue. You can use online tools like W3C Markup Validation Service to check for any errors.
  5. Contact the theme’s support team: If none of the above steps works, you can reach out to the Uray theme’s support team for assistance. They can help you diagnose and fix the issue.

I hope these steps help you resolve the issues you’re facing with the mobile view of your website using the Uray theme.