Every title is unclear

Envato Customers Purchases and Subscriptions
1

Purchased a theme thru here. WordPress needs a purchase code, where do I find it? I try to sign into envato and it tries to sell me more things… help? Where do I find my purchase code that I bought through this stupid website. sorry I’m very frustrated right now but need help cause can’t build the site I want without this purchase code. Also this site has no support phone number?

2

Here’s all the information on how to find your purchase code:

Thanks!

2 Likes
3

That isn’t working!! Provide my purchase code by email please.

Thanks

4

Envato purchase code is the key of License. So for getting the license key Customer should to collect their purchase code

Please just check this topics and you will get necessary support to get your purchased code easily.

Or easy steps:
Please go to your Downloads page (www.themeforest.net/downloads), click download, choose “License certificate & purchase code (PDF)” and you will find your purchase code in that PDF.

Thanks

5

Hi,

Read you downloaded item documentation there is written many thing with details about your purchase theme
You can contact with your item author they will help you.
How to contact any Item Author from Here

Or you can open a Envato help ticket they would like to guide/assist you.
Envato help ticket from Here

Thanks