Error message in AE

Envato Customers Audio and Video

aftereffects

romlam June 8, 2021, 5:31pm 2

Errors with AE 18.2 on Mac, anyone else? VideoHive

Hi videohivers, in the last 24 hours, I got 3 mails from different customers, complaining about templates not working. All of them are using different templates of mine all use the latest version of AE, all use a Mac, and all got the same error message: After Effects Error: the file format module could not parse the file (45 :: 36) All templates use jpg sequences as Assets, which indicate a bug in the jpg importer of this specific AE version. I cannot recreate the error on Windows. Has …

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