Error Code When Installing Premium Template

I am getting multiple error messages when trying to install a premium template directly through the plugin. Method 2 - I can download it from the elements site but even when I go to install in through the plugin, it just continuously says processing.

Hi @darioooon,
If you trying to install a template kit though Envato Elements plugin and it’s not working, you can contact with Envato Support: https://help.market.envato.com/hc/en-us/requests/new

I believe they will be happy to assist you.

Thanks

Typically the Envato plugin does not work with items from elements as there are no purchase codes or token available which are required for this to function