Error 500 presta Theme Panda

We have a problem error 500 in our site. It’s not a problem with our server.
The support not response.
We have a problem with cache memory
anybody solved this problem?

Hello!

If you have problems with your purchased item, I strongly recommend you to contact the author for bugfix support. In this case to reach the author of Panda Prestashop theme please access this url: https://themeforest.net/item/panda-responsive-prestashop-theme/9750650

Have an wonderful day!

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