EPS file is missing

Hey guys! I’m trying to submit a pattern but I cannot. It is showing Main File(s) The system did not detect a compatible EPS file in your upload. Please ensure your submission contains an EPS file, saved as version 10 or earlier. But I have included both AI and EPS files in the main folder. What is wrong?

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You must pack all the files in 1 ZIP file (exept Preview image & Thumbnail)

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Thanks1