Envato Support, please answered for a ticket! 5 Days.

5 days i waitin for an answer from Envato Support. Its normal? Its really imporant trouble with withdrawal.

Send a message over Twitter with your ticket ID


I’m sure they’ll get back to you as soon as they can. They probably prioritise tickets based on importance, and as withdrawal issues don’t need to be fixed until the 31st (in the majority of cases), it might take a little bit longer than somebody looking to buy something, for example.