Envato Support no response in 4days

My ticket id is 1703507 and it’s been 4days but no response.

I just wanted to change my newly approved item category because it’s approved under wrong category and that’s why no sales till now.

I request you guys to act fast and help me get some sales

Please do it asap

Item-> https://themeforest.net/item/medservice-medical-wordpress-theme/24413822

Category-> https://themeforest.net/category/wordpress/retail/health-beauty

Hi

Please keep patience. Envato support team will assign a reviewer to check your demand. If reviewer think you demad is logical then reviewer will change the item category and will send you email about it to let you know the result.

Thanks