Envato support is dead?


#1

I submitted a ticket and 3 days ago and got a reply that it has been assigned to someone? What happened to that person?

My ticket id is 284816


#2

Yes, seems so. I have also submitted ticket, still no response. Here’s mine 285340


#3

There’s probably an influx of emails lately, so you should wait a bit. Also, tweeting to them can help speed up the process.