Hi, Im kind of good user I think. But have some months that when ever I need to check for a new videohive template, I always keep loosing my time. It takes A LOT of time for videos to load. Now I just bought a 1.6 GB template. I have tryed to download it like 6 times. It just wont download, or lose the conection.
I have a pretty good internet, and also have a server in Canada. The server in Canada download it fast. So, I dont want to think that there are different levels in customers. How come my server in Canada works fast, and in Mexico just wont show video previews fast. I always end up loosing time just to find the right video. (Waiting the video to load) I know you will look into that, and make our search experience great.