Envato Purchase Code monthly subscription

I downloaded a template on my monthly subscriptionm and I need the Envato Purchase Code to contact the help center. How can I find it?

Hi

Envato Elements don’t provide any purchase code. You don’t need any purchase codes to use Element’s items. You can just ignore any requests to enter one. please just ignore entering the purchase code and it will work fine for you.

Elements item don’t required purchase code. Also Elements don’t provide Item support.
So, you will not get author support for your elements download item.

Thanks