I have the unlimited membership with envato elements. I purchased audio tracks that AdRev filed copyright claims on. I am disputing the copyright claims, and AdRev requires a PDF file of the license. However, envato only provides a TXT file. I convert this TXT file to PDF but AdRev won’t accept this, saying “it’s not the official PDF”. I asked them to clarify and they sent me of a PDF file that was exactly the same as what I had, but the example had the envato logo. Again, envato does NOT provide a PDF license of any kind, I ONLY have the option to download a TXT file of my licenses.
What am I supposed to do here? What does everyone else do when they dispute a claim with AdRev?