Envato Market update theme plugin not working

Envato Customers Web and Code
,
#1

Hi there,
Installed the Envato Market Plugin to update my Wordpress theme called uncode.
The orange block appears with update available but nothing happens when I click on it.

image
image1240×556 51.4 KB

I tried with a plugin to but same result.
Not sure what to do…
Thanks

#2

Hi,

Contact with your purchase item author @undsgn hope they will helped!
https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

Thanks!