Envato Market Support Messages Email Address


#1

Hi,

I’m an Author (evoG) at Codecanyon and I have different items on sale. I use HelpScout for managing support tickets and I setup inside Settings > Item Support Settings an alternative email address that point to my HelpScout. HelpScout can manage different mailboxes so I’d like to have a different email address for each item of my portfolio.

Is there a solution for that issue?

I hope I was clear

Thanks :wink:


#2

I believe this is not the correct place to seek for help. You should contact their support