Envato guys reimbursed me the wrong item. How can I get support for that?

Hi guys, I just can see anywhere how to ask for support for my case.

I requested a refund for the item " Education WordPress Theme - Masterstudy

Envato team affected instead another item which now does not appear on my download list ( Education WordPress Theme | Eduma). I see no way to contact support other than here.

Can anyone help me find out how to make Envato support to correct that mistake?


Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.