I purchased Bridge theme, downloaded it, when I went to Register theme I got “Purchase Code Invalid”. When I went back to re-download the purchase license in PDF format and double-check the info, unable to log in, account locked, no Downloads available.
Sent 3 messages to Cust Support, Was told it was solved. After 1.5 days, still not solved. Contacted Quode Interactive.
This is my first experience with Envato, and it’s not a good one so far.
Am out the $, and lost 2 days. Will contact my bank next, and then post bad reviews everywhere I can. At this point am angry at the horrible service, just want my $ back. Is this a common issue to not be able to log into account and purchase codes not working?